Disclaimer

This Website is intended for informational purposes only.

This Website is used for non-commercial purposes. In particular, this limited licence does not permit you to incorporate any material from this web site in any other work, publications or web site either of your own or belonging to any third party without the prior consent of Vertice London Ltd (Vertice London).

This Website is intended to provide general information on a particular subject or subjects and is not an exhaustive treatment of such subject(s). Accordingly, the information in this Website is not intended to constitute any legal, consultative or other professional advice, service or contract in any way.

This website and the information contained herein is provided "as is", and Vertice London makes no express or implied representations or warranties regarding this website or the information in it. Without limiting the foregoing, Vertice London does not warrant that the website or information in it will be error-free or will meet any particular criteria of performance or quality. Vertice London expressly disclaims all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Your use of this website and information in it is at your own risk. You assume full responsibility and risk of loss resulting from the use of this website or information in it. None of Vertice London or its affiliates, or any partners, principals, stockholders or employees of any thereof will be liable for any special, indirect, incidental, consequential or punitive damages or any other damages whatsoever, whether in an action of contract, statute, tort (including, without limitation, negligence) or otherwise, relating to the use of this website or information contained in it.

If any of the foregoing is not fully enforceable for any reason, the remainder shall nonetheless continue to apply.

"Vertice London" and the Vertice London logo (and any of the foregoing used in any combination), product names and all pageheaders, footers and icons are trademarks or registered trademarks of Vertice London. All other product names, Company names and logos mentioned are the trademarks of their respective owners.

Certain links in this website may lead to resources or information maintained by third parties over whom Vertice London has no control. Vertice London makes no representations or warranties as to the accuracy of, or any other aspect relating to those resources.

Privacy statement and data protection

Vertice London fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information, which you volunteer to Vertice London, will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, 1998. Vertice London does not collect any personal data about you on this website, apart from information which you volunteer (for example by e-mailing us or by using our online forms). Any information, which you provide in this way, is not made available to any third parties, and is used by Vertice London only in line with the purpose for which you provided it.

Collection and use of technical information

Technical details in connection with visits to this website are logged by us for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

The IP address of the visitor's web server

The top-level domain name used (for example: .com, .org, .net)

Click stream data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)

The type of web browser used by the website visitor.

Vertice London will make no attempt to identify individual visitors from the technical details listed above, or to associate the technical details listed above with any individual. It is the policy of Vertice London never to disclose such technical information in respect of individual website visitors to any third party unless obliged to disclose such information by a rule of law. The technical information will be used only by Vertice London, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Act, 1998.

Shipping Rates

*FREE SHIPPING ON ORDERS OVER £1200.00*

We pride ourselves on expediency and will ensure every effort is made for your purchase to be delivered to your chosen delivery address as soon as logistically possible.

Subject to our availability of article(s), merchant bank clearance, address and payment verification, for the vast majority of purchases, this means orders shall be dispatched within a maximum of 48 hours from the time of purchase.

Your purchases will be delivered by our partner forwarder DHL/UPS using the Express Air service, which, dependant on the country of final destination will take between 2 and 5 working days for delivery.  

Shipments are fully trackable.  Once payment is confirmed and your purchase dispatched, a tracking number will be communicated by email with which clients are advised to periodically track their shipment’s progress.  Clients may track their shipments using the following link and by navigating the on-site shipment tracking instructions: http://www.dhl.com/en.html or http://www.ups.com/content/gb/en/bussol/browse/tracking.html

Clients should note that Vertice London Ltd is unable to guarantee delivery timescales which are delayed by Force Majeure or any unforeseeable events external to Vertice London Ltd including delays at Customs/Port. We advise clients to check local customs procedures and tariffs prior to their order.

Shipping is charged by way of a tri-zone, bi-size system, as per the following:

  SIZE  
DESTINATION SMALL MEDIUM
UK £10 £20
EUROPE £25 £35
REST OF WORLD £35 £45

For shipment of multiple items within one order, shipment will be charged at the Medium Rate.

All orders placed before 2pm GMT will be despatched the same working day. All orders placed on Saturdays and Sundays will be despatched Monday.

RUSSIAN CUSTOMERS

Your purchases will be delivered using UPS or Parcelforce service. Shipments are fully trackable.

Additional shipping cost may be added for shipping to Russian Federation.

RETURNS/EXCHANGE POLICY

Vertice London Ltd is happy to refund or exchange any articles purchased by proxy via the verticelondon.com website within 14 days of our dispatch date, provided the articles(s) being returned remain in their original, unworn and undamaged state, with all tags, packaging and branding remaining attached.

Vertice London Ltd reserves the right to refuse returned goods that are missing their original packaging, tags, are damaged or excessively worn (interpreted as the garment being in a state of condition which causes or disallows the garment/goods from being resold as ‘new’.

Prior to return, an email notification must be sent to info@verticelondon.com, in any case within 48 hours of delivery, specifying the following:

  1. Invoice date and number
  2. Shipment address

A Returns Authorization Number (RAN) will be communicated by reply, which must be clearly and legibly specified on the returns parcel. Please note that Returns/exchanges will not be processed without a valid Returns Authorization Number (RAN).  For any further information regarding retruns/exchange, please call +44 (0)207 408 2031

Exchange of articles is subject to availability.

Refunds will be processed within 14 days of receipt of goods. Clients should note that refunds for goods will be made for the sole value of the goods, which is to say an amount that is the final payment price, less any surcharges including Tax-Free administration and shipping fees.

Finally, clients ought to note that returns must be made via client’s own forwarder, whose cost must be borne by the client. Vertice does not accept liability for goods lost or damaged whilst in transit via third-party forwarders. We advise clients to ship via DHL or UPS’s track-able Air Express Service.

Returns should be shipped to the following:

Vertice London Ltd
16 South Molton Street
Mayfair,
London
W1K 5QS
United Kingdom

 

SALE

Items purchased by proxy via the verticelondon.com website with a special promotion code or during the sales period are non-refundable or exchangbale. 

PRE-ORDERS

Vertice London Ltd is unable to accept cancellations for pre-orders. Deposit on pre-order items is non-refundable, it can be redeemed against any item available online or in-store. Pre-order items are exchangeable (subject to availability). We offer complimentary shipping with all pre-orders. 

Dispatch times may vary according to availability and there are no guarantees as to delivery timescales.

 

COPYRIGHT

All content within www.verticelondon.com and its copyright are the property of Vertice London Ltd. Nothing within the site may be copied and/or used without prior written consent from Vertice London Ltd. Any unauthorized use of content on verticelondon.com shall amount to copyright infringement.

TAX and PRICING

a) Purchases for which the delivery address of final destination and or the registered payment method’s address is stated to be within the European Union/European Economic Community is liable to UK Value-Added Tax (VAT), currently set at 20%.

b) Purchases for which the delivery address of final destination and or the registered payment method’s address is stated to be outside the European Union/ European Economic Community is deemed a transaction for which UK Value-Added-Tax (VAT) is not applicable. However, on such purchases a non-refundable 5% Tax-free administration fee is charged at point of payment.

For those transactions will fall into the remit of paragraph (b), clients should note that Vertice London Ltd does not accept liability for any third party duties, levy, taxes or other surcharges which may or may not be payable at customs/port of the country of final delivery destination. We recommend that clients check at the local customs office/ tax bureau prior to purchase.